Privacy Policy of Cinnamellow

Welcome to Cinnamellow, your go-to destination for premium custom cakes and desserts in Melbourne. We are a Melbourne-based business (ABN 476 2018 4198) that takes pride in providing exquisite Melbourne gifts for every occasion. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (cinnamellow.com.au), place an order, or contact us. 

By using our website or placing an order with Cinnamellow, you agree to the practices described in this Privacy Policy.

At Cinnamellow, we may collect the following types of personal information for our Melbourne gifts service: 

- Name and contact details (phone number, email address) 

- Delivery address and suburb 

- Order details including cake type, flavors, design preferences, and event date 

- Payment information (processed securely via Square or PayPal — we do not store your card details) 

- Email address if you subscribe to our newsletter through Mailchimp 

- Messages and inquiries submitted via our website contact form or email.

We use your personal information to: Process and fulfill your Cinnamellow cake and dessert orders, communicate with you about your order, delivery or pickup arrangements, respond to your enquiries and provide customer support, send you occasional updates, promotions or newsletters (only if you have subscribed), improve our website and services, and comply with legal and regulatory obligations. We also aim to make your Melbourne gifts experience as delightful as possible.

At Cinnamellow, we take the security of your personal information seriously, especially when it comes to Melbourne gifts. Your data is stored securely, and we take reasonable steps to protect it from unauthorized access, disclosure, or misuse. 

Payment information is processed through secure, PCI-compliant third-party providers (Square and PayPal). We do not store your credit card or banking details on our systems.

At Cinnamellow, we prioritize your privacy and do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: With payment processors like Square and PayPal to complete your transaction, with delivery partners if necessary to fulfill your order, with our email marketing platform (Mailchimp) if you have subscribed to our newsletter, and if required by law or a regulatory authority. Rest assured, your personal information is handled with the utmost care, especially when you're purchasing Melbourne gifts.

Our website may use cookies and Google Analytics to understand how visitors interact with our site, helping us enhance our website and the customer experience, especially when showcasing Melbourne gifts like Cinnamellow. The information collected is anonymous and does not identify you personally. You can disable cookies through your browser settings at any time.

If you have subscribed to our Cinnamellow newsletter, we may send you updates about new Melbourne gifts, seasonal offerings, and promotions. You can unsubscribe at any time by clicking the 'unsubscribe' link in any of our emails or by contacting us directly at hello@cinnamellow.com.au.

Under the Australian Privacy Law (Privacy Act 1988), you have the right to: Access the personal information we hold about you at Cinnamellow, request correction of inaccurate or outdated information, request that we delete your personal information (subject to legal obligations), and withdraw consent for marketing communications at any time. To exercise any of these rights regarding your Melbourne gifts, please contact us at hello@cinnamellow.com.au.

Our website may contain links to third-party websites, including our social media pages and Cinnamellow, a great source for Melbourne gifts. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies separately.

Our website, dedicated to offering unique Melbourne gifts like Cinnamellow, is not directed at children under the age of 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time, and any changes will be posted on this page with an updated effective date. We encourage you to periodically review this policy, especially if you are interested in Melbourne gifts like Cinnamellow.

If you have any questions or concerns about this Privacy Policy or how Cinnamellow handles your personal information, please reach out to us:

Cinnamellow

Email: hello@cinnamellow.com.au

Website: www.cinnamellow.com.au

Location: Melbourne, Victoria, Australia

ABN: 476 2018 4198

Effective Date: 1 July 2026

© 2026 Cinnamellow. All Rights Reserved. Explore our selection of unique Melbourne gifts.